The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
James L. Heskett, W. Earl Sasser and Leonard A. Schlesinger
(Book #ID 32541)
Published by The Free Press New York 2003. New York 2003.
Hard back binding in publisher's original parchment paper covers, gilt lettering to black cloth spine. 8vo 9½'' x 6¼'' xxii, 377, i [pages.] ISBN 0743225694. Fine condition book, in Fine condition dust wrapper, not price clipped. Unused new book. Dust wrapper supplied in archive acetate film protection, this is not adhered to the book or to the dust wrapper and can easily be removed should you so wish. Member of the P.B.F.A.
Click here to select books from the
BUSINESS (Leadership)
Category